Privacy policy

This policy is a working draft written to follow the principles of India's Digital Personal Data Protection Act, 2023. Have it reviewed by a qualified lawyer and fill in your company details before launch.

What we collect

• Account: name, email, password (stored only as a salted hash).
• Profile: date of birth, gender, category, disability status, qualification, state and district, language and study preferences. We use this to check eligibility and personalise your plan.
• Activity: test answers, scores, study-plan progress, saved jobs, notes and doubts you post.
• Payments: order and payment identifiers and invoice details. Card, UPI and bank details are handled by Razorpay and never reach our servers.
• Technical: device and browser type for session security.

Why we use it

To provide the service you asked for: eligibility checks, reminders, tests, analytics and billing. We do not sell your data and we do not show third-party ads.

Your consent and choices

• Email and in-app alerts can be switched off in Notification settings.
• We will ask for separate, explicit consent before sending WhatsApp or SMS messages if those channels are added.
• You can edit your profile at any time.

Sharing

We share data only with processors needed to run the service (hosting, email delivery, payment gateway) under contract, or when the law requires it.

Retention and deletion

Request deletion from Profile → Delete my account. We erase your personal data within 30 days, except payment and invoice records that we must keep for tax and audit purposes.

Security

Passwords are hashed, sessions use secure cookies, traffic is encrypted in transit, and admin actions are logged.

Your rights and grievances

You may ask to access, correct or erase your data, or withdraw consent. Write to support@prepyantra.in. Our grievance officer details: [name, email, address to be added before launch].